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Payment Methods

At the Big W you can easily pay for your purchase using these payment methods – PayPal, Afterpay, Zip, Lay-By, Gift Cards, Visa, American Express, MasterCard, and more.

Delivery Offers

Depending on the type and size of order, you can have several delivery options including standard delivery, 2-day delivery, same day delivery, and direct to boot collection service.

Return Policies

Big W have an extensive 90-day return policy in which you can return purchases you have changed your mind on. Returned items must be in it’s original packaging, with all accessories included.

Big W info

Big W is one of the most popular and well-known department stores in Australia. The company was founded in 1964 and is now part of the larger Woolworths Group. Currently, there are over 170 Big W stores and they employ an estimated 22,000 people in Australia. The department stores are superb and often feature garden centers, but the online store offers improved convenience and usability.

The Big W online store gives you all of their product offerings, but without the hassle of traveling to a store and spending time out shopping. Instead, you can simply open a web browser on your computer or smartphone, and shop from the comfort of your home. They have an excellent range of delivery options, and you can enter your postcode to check on the options available to you.

In terms of products, Big W has it all. The main categories of the website are split into departments and these include gift ideas, home & appliances, toys, women, men, baby, kids, books, gaming, tech & audio, sports, party, household cleaning, snacks, pet food, stationary, and arts & crafts. As you can see, you can buy virtually anything for your home and family.

Their tech & audio section is incredible and you can get superb deals on branded products like cameras, computer accessories, laptops, mobile phones, TVs, and headphones. Similarly, their gaming section is also packed with consoles, controllers, headsets, games, and even some retro gaming consoles and arcade machines!

When you have chosen a department to browse, Big W makes it easy to filter the large number of results. There is a series of filters for the products and you can sort by price, brands, color, and delivery options, for example. If you are specifically looking for deals, the website also has a deals section, new arrivals, and the Big Brand Sale. For account management, you can easily update your delivery address, view your order history, and also track outstanding orders.

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